FAQ
HOW LONG DOES SHIPPING TAKE?
We ship Australia-wide, please allow 1-15 days. Due to Covid-19 there may be further delays. If you would like to discuss shipping options, please contact us for a quote prior to placing an order. Please note all responsibility related to import duties, taxes and charges are the responsibility of the purchaser. We don't deliver to parcel lockers or PO Boxes.
DO YOU SHIP TO OTHER COUNTRIES?
I WOULD LIKE TO SEE THE DESIGNS, ARE YOUR DESIGNS STOCKED ANYWHERE?
Yes, you can find them in-store and online at:
NSW
Chalk on Stone
128 Percival Rd, Stranmore
HUSK Stores
Mossman
Double Bay
www.husk.com.au
Paper Pear
9 Gureood St, Wagga Wagga
Moree Gallery
30 Heber Street, Moree
Martine Gallery
4 Coorabin Road, Northbridge
Indigo Sun
Shop 4/167 Argle St, Camden
Pour Mes Amis
5/11 Volt lane, Albury
QLD
Parade
87 Kedron Brook Rd, Brisbane
Kindred Boutique
Shop 11, 77 camellia Ave, Everton Hills
Green Tangerine
157 LatrobeSt, Paddington Brisbane
Driftwood Boutique
Shop 4, 22 James St, Yeppoon
Pastel and Gilt
www.pastelandgilt.com
ACT
Timber and Tailor Shop
Unit 67, 30 Lonsdale St, Braddon
TAS
Coco Blue
80 High Street, Campbell Town
Goose Store
91 Garden St, Geelong
Coco and Frida
49a King Street, Queenscliff
S&AJ
85 High St, Mansfield
Minta & Co
284-286 Neerin Rd, Carnegie
Sorrento Gallery
141 Ocean Beach Rd, Sorrento
Vintage Stash
358a Smith Street, Collingwood
Collaborate Store SO:ME Space
South Melbourne Market, South Melbourne
HUSK Stores
Albert Park
Brighton
Toorak
Sorrento
www.husk.com.au
Breathing Colours
www.breathingcolours.com
The Block Shop
www.theblockshop.com.au
DO YOU DO CUSTOM-DESIGNS?
Yes, please contact info@carladinnage.com.au with your requirements.
RETURNS, REFUNDS AND EXCHANGES
1. If you wish to cancel your order you can notify us by email info@carladinnage.com.au before we dispatched the goods. Where goods have already been dispatched to you, by returning goods to us in accordance with clause 4. below.
2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 3. will not apply in the following circumstances:
In the event that the product has been used,
to any products that we have made or customised specifically for you
The provisions of this clause 4. do not affect your statutory rights.